Customer Journey Mapping.png
Customer Journey Mapping.png

Customer Experience Strategy

$0.00

Outcome: CX Innovation + Journey Mapping
Addresses: Siloed systems, inconsistent experience

  • Connect internal efforts to external experience

  • Ensuring a consistent customer experience

  • SME Topic: CX Metrics, VOC, and Experience Design

  • Coaching Focus: Strategic customer lens

Outcome: CX Innovation + Journey Mapping
Addresses: Siloed systems, inconsistent experience

  • Connect internal efforts to external experience

  • Ensuring a consistent customer experience

  • SME Topic: CX Metrics, VOC, and Experience Design

  • Coaching Focus: Strategic customer lens